The terms for this site and our work.

Cenqora Labs is the trade name of Aman Yadav, 3rd Floor, 2365/8, Chandra Bhawan, Mandir Wali Gali, near Alona Kerala Store, New Ranjit Nagar, Delhi 110008, India. These terms cover use of the Cenqora Labs website, public assistant and enquiry facilities. Browsing, submitting an enquiry, messaging us on WhatsApp or receiving an automated acknowledgement does not create a service contract or reserve capacity. A fit call is set only when you receive a confirmation. Paid work starts only under an accepted written quote or service agreement.

Cenqora offers paid assessments, strategy, AI agents, chatbots, automation, CRM, websites and ecommerce, software, SaaS and mobile apps, SEO and digital marketing, paid ads, content and social media. The applicable quote defines deliverables, exclusions, dependencies, limits, acceptance checks and support. Website illustrations and applications describe possibilities, not verified client results or a commitment to include every displayed feature.

Published prices apply to the listed scope, counts and billing period, before applicable taxes and third-party costs. Only Enterprise work, AI steps beyond a line's included limit, and work the pages say is quoted separately have no listed price; these are quoted in writing before work starts. Every order gets a written quote, which states fees, taxes, external costs and the total payable. Where enabled, a private Razorpay payment link is issued only after the quote, scope, applicable taxes and total have been confirmed. Review those details before paying. A test checkout does not collect real money. Asking about a service or submitting an enquiry is not authorisation to charge.

Payment stages, minimum terms and discounts are listed on the pricing page, and your quote states which apply.

Our prices do not include money paid to other companies, such as ad spend, hosting, domains, software plans, AI usage and licences. You pay these yourself. AI API charges go on your own account. If you can't set one up, we pay them and bill you at cost, with the receipt and no markup. If we pay any other charge for you, the same applies. Additional work or changed requirements need a documented scope and cost agreement before proceeding.

Website checkout is a single payment against the displayed quotation. It does not authorise an automatic subscription renewal. A checkout success screen alone does not confirm payment; our server verifies the provider record. If confirmation is pending or under review, contact support with the quotation reference before paying again. The payment acknowledgement does not replace the applicable tax invoice.

A fit call, consultation or assessment review booked through our calendar is set once you receive its confirmation, subject to calendar availability. A fit call does not start a paid engagement. Use the booking confirmation to reschedule or cancel, or contact support. Service delivery dates and acceptance remain governed by the written scope, not the call date.

Assessment depth and deliverables depend on the selected assessment, agreed inputs and available evidence. Public competitor information, benchmarks, conditional forecasts and scenarios are distinguished from verified facts. Research cannot guarantee complete coverage of every competitor, influencer or source.

The fee you paid is credited once, in full, against your next order placed within 60 days of the report, when that order is at least twice the fee. It applies to our fees only, not to ad spend, platform charges or GST, and is not refundable as cash. An assessment is business guidance, not regulated legal, tax, investment or medical advice.

Clients provide accurate information, lawful access and materials they are entitled to use, identify the responsible decision-maker and sign off finished project work at agreed checkpoints. We request access proportionate to the scope. Do not send passwords or confidential customer files through public chat.

Limits are agreed once, in writing, at the start, and the automation runs inside them. These limits cover publishing content, launching ads, spending budgets, changing important live systems and making customer commitments. Anything outside them is a written change of scope. Missing access, delayed inputs, third-party restrictions and late project sign-off can change the delivery schedule.

The written scope defines testing, acceptance, revisions, handover and any defect-support period. Handover may include the agreed deliverables, documentation, account or repository access and operating instructions. Ownership transfer and licence rights follow the agreement, including any stated payment conditions.

Pre-existing tools, reusable materials, open-source software, fonts, stock assets and third-party services keep their original licence terms. New features, ongoing maintenance, licence renewals and usage charges are included only if expressly agreed. We do not silently extend access or support indefinitely.

Cancellation, leaving early and delays follow the terms on the pricing page, and your written quote states anything specific to your order. No blanket non-refundable rule is created by this website. Statutory rights that cannot be excluded remain intact.

Raise a delivery concern, billing question or grievance at support@cenqoralabs.com with your reference and requested resolution. Routine requests can be handled by support. Complaints, privacy requests and contract changes go to Aman, the founder, who handles them, as does anything else support cannot settle.

The assistant gives general information and can help record an enquiry. It cannot agree bespoke prices, bind Cenqora to a contract, confirm an invoice payment, approve a refund or guarantee outcomes. Refer to the quote and authorised written confirmation for those decisions.

Do not submit unlawful, misleading or abusive content, interfere with services, attempt unauthorised access, extract private records or send malicious instructions. Do not rely on the assistant for sensitive or regulated decisions.

We commit to the agreed scope and measurement; revenue, sales, enquiries, search rankings, AI-search inclusion, advertising performance and social reach depend on multiple factors and are not guaranteed. Third-party platforms control their policies, reviews, uptime and access.

Site branding, text and original artwork are protected by applicable rights. Viewing does not grant a right to reproduce them. We may correct or update site information. Nothing in these terms removes liability or consumer rights that cannot lawfully be excluded. Contract-specific liability, dispute arrangements and governing law are confirmed in the service agreement.