AI Agent Pilot
An agent with a defined job, connected to your systems, with permissions and limits you set, an action log and a kick-off workshop, then a 30-day live pilot with a go/no-go report.
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AI agent development in India
Cenqora Labs, an AI agency in Delhi NCR, offers AI agent development in India and worldwide. Our AI agents read, decide and act by themselves: an agent reads a request, checks your apps, decides the next step and finishes the job, inside limits you set. We build it end to end, from pilot to production.
Where an AI agent helps.
- · Suits
Businesses in any industry with daily work that needs a decision, such as answering order questions or sorting incoming requests.
- · Time
AI Agent Pilot: planned at 3 to 4 weeks, then 30 days live.
- · You provide
Access to your apps, and your limits.
- · Best for
Jobs where the next step changes each time. Jobs that always follow the same steps and WhatsApp chats have their own pages.
What does AI agent development include?
Start with the AI Agent Pilot. AI Agent Production and AI Agent Pro add more tools, a knowledge base and agents that work together.
AI Agent Production
An agent in production, connected to more of your tools and systems, with a knowledge base, role-based admin settings, a monitoring dashboard, a runbook and alerting. Needs a completed AI Agent Pilot or a Product Blueprint first.
Ask about thisAI Agent Pro (up to 3 agents)
Several agents working together across your tools and systems, with a shared knowledge base, an audit log, an admin console and a load test at the agreed volume. Product Blueprint first.
Ask about thisCan it answer phone calls?
Yes, as a 14-day Voice Agent Pilot. Callers are told it is an automated assistant, and outbound calls go to people who agreed to them.
Voice Agent Pilot
An inbound or outbound voice agent with a call script and guardrails, a call summary and lead record sent to your CRM by sheet or webhook, transfer to your number on request, and a 14-day live pilot with a call-quality report.
Test minutes in the pilot are capped at 500.
Call charges are paid by you to the company that carries the calls and are separate from our fee.
Ask about thisHow does an AI agent work? One example.
Here is an example. Every project is built around your business, with scope and price agreed in writing before work starts.
How it runs
An AI agent answers an order question.
Read
The agent reads a customer's email asking where an order is.
Look up
It matches the email to the order and sees the courier shows Thursday.
Reply
It tells the customer the order is due on Thursday.
Limits
The customer asks for a refund. That is outside the limits you set, so the request goes to your team.
Logged
Every action the agent took is in its log.
Deliverables
What do you get with an AI agent?
An agent with a defined job
Connected to the systems your business already uses.
Permissions and limits you set
With an action log.
A 30-day live pilot
Then a go/no-go report.
A route to your team's inbox
If it cannot confirm something, it says so, and the question goes to your team's inbox.
How we work.
01
Free fit call
A free 20-minute talk about which service fits.
02
Written plan
Custom builds get a paid Product Blueprint first. For other services, a written Quick Check is optional.
03
Build
We build it, connect it to your tools and test it.
04
Launch
It goes live, with free defect fixes for 30, 60 or 90 days, depending on its size.
05
Care
An optional care plan keeps it running, or you ask for changes by the hour after a written estimate.
AI agent, chatbot or automation: which does the job need?
| AI agent | AI chatbot | AI automation | |
|---|---|---|---|
| What it does | Reads a request, decides the next step and finishes the job. | Answers questions. | Repeats the same steps each time. |
| Decides by itself | Yes, inside limits you set. | No. | No. |
| Good first job | Answering order questions. | Answering the questions visitors keep asking. | Following up a quote. |
AI agent essentials.
- A customer asks for something outside your limits. It does not act, and the question goes to your team's inbox.
- A customer asks for a person. The request goes to your team's inbox.
- It cannot confirm something. It says so, and the question goes to your team's inbox.
AI agent questions, answered.
What is an AI agent?
An AI agent is software that reads a request, checks your apps, decides the next step and finishes the job by itself, inside limits you set. Cenqora Labs builds each AI agent with a defined job, permissions, an action log and a route to your team's inbox for anything outside its limits.
How is an AI agent different from a chatbot or automation?
An AI chatbot answers questions. AI automation follows a set path, the same steps each time. An AI agent decides its own next steps and finishes a job, inside limits you set. Cenqora Labs builds all three, and on the free fit call we say which one your job needs.
What jobs can an AI agent do?
An AI agent suits daily work that needs a decision, where the next step changes each time. Examples are answering order questions for an online store, sorting incoming requests and looking up a record before replying. Cenqora Labs connects the agent to the systems your business already uses. Your team needs a screen too? See custom web apps.
How is an AI agent tested before it goes live?
Cenqora Labs agrees a test set of at least 50 cases with you first, and the AI agent must stay inside the limits you set on every one. The AI Agent Pilot then runs live for 30 days with an action log, and ends with a written go/no-go report.
What happens after the 30-day AI Agent Pilot?
A written report from Cenqora Labs says go ahead or stop. To keep going, the next step is AI Agent Production: the agent connects to more of your tools and systems and gains a knowledge base, role-based admin settings, a monitoring dashboard, a runbook and alerting. AI Agent Pro adds several agents working together.
What happens when an AI agent cannot do something?
The AI agent does not act, and the question goes to your team's inbox. That covers a request outside the limits you set, a customer who asks for a person and anything the agent cannot confirm. Every action the agent takes is written to its action log, so you can see what it did.
Can an AI agent answer phone calls?
Yes, as a 14-day Voice Agent Pilot from Cenqora Labs. The voice agent takes or makes calls with a call script and guardrails, sends a call summary and lead record to your CRM and transfers to your number on request. Callers are told it is an automated assistant, and outbound calls go to people who agreed.
How long does AI agent development take?
An AI Agent Pilot from Cenqora Labs is planned at 3 to 4 weeks to build, then runs live for 30 days. It starts with a kick-off workshop and ends with a go/no-go report. AI Agent Production needs a completed pilot or a Product Blueprint first, and AI Agent Pro starts with a Product Blueprint.
What changes the cost of AI agent development?
The cost of AI agent development depends on how many tools and systems the agent connects to, whether it needs a knowledge base and admin settings, and whether several agents work together. AI usage is paid to the AI provider, separate from our fee. Cenqora Labs lists each plan on AI agent pricing.
Does Cenqora Labs build AI agents for businesses across India?
Yes. Cenqora Labs builds AI agents for businesses across India and worldwide. We work by phone and video and meet in person across Delhi NCR. Business hours are Monday to Saturday, 10:00 to 19:00 India time. The free 20-minute fit call starts no paid work, and we say whether your job needs an AI agent, a chatbot or automation.
Tell us what you want to improve.
The free fit call takes 20 minutes and does not start paid work.
