What should a business website include?

A business website needs five kinds of page, a short enquiry form and a way for each enquiry to reach you straight away. Test it all on your phone before launch.

This is for businesses about to buy or redo a website.

Book a free fit call if you want us to build it.

What pages does a business website need?

Tick each one as you read.

• Home. Say what you offer, who it is for and the next step, on the first screen.
• A page for each service or main product. Say what is included, who it suits and what it costs.
• About. Show the real people and where you are.
• Contact. Give the enquiry form, plus your phone number or WhatsApp.
• Privacy and terms. Explain how you use enquiry details and your rules of sale.

What should the enquiry form ask?

Ask only what you need to reply.

• Ask for a name and one way to reach them.
• Give a short box for what they need.
• Add a short note on how you use their details.
• Add an unticked box for WhatsApp updates, and another for offers, because WhatsApp's own rules need the person's agreement first.

What should happen after someone sends the form?

The enquiry should reach you straight away.

• The thank-you message appears only after the enquiry is saved.
• The form sends the enquiry to your email, or opens WhatsApp ready for the customer to send.
• The enquiry is saved in your CRM, your customer list.
• If sending fails, the enquiry stays saved and you get an alert.

Our enquiry guide shows how the follow-up then runs.

What should you test before launch?

Test these on the finished site, using your own phone.

• The text reads without zooming, and the contact button is easy to find.
• A test enquiry runs like the example below.

These tests show that the site and its form work. Visitors and sales depend on more than the website.

What should you agree for after launch?

Agree these in writing before you pay.

• Who can change the text and photos?
• Who fixes a failed enquiry?
• What support is included?
• Whose name are the web address and accounts in?

What does a business website cost?

Cenqora Labs builds complete business websites. Website Starter is the first plan. See the price. On Website Starter, the form opens WhatsApp with the details typed in and the customer taps send, so it works without WhatsApp Setup. Saving each enquiry and failure alerts come with a CRM, which is a separate service.

You pay outside costs directly, such as the web address, hosting (which keeps the site online) and any message charges.

Automated follow-up starts at Website Standard, on our business websites page.