What is CRM automation?
CRM automation is a customer list that fills and updates by itself. Each new enquiry is saved as a lead, given a stage, counted on a dashboard and followed up with no copying by hand. Cenqora Labs sets up the CRM you choose, or builds a custom one, for businesses across India and worldwide.
Which CRM does Cenqora Labs work with?
Cenqora Labs works with the CRM you use or choose, if it connects to other apps. If you have none, we suggest one on the free fit call, or build a custom CRM for you. A custom CRM starts with a Product Blueprint, a written plan, and its code and hosting are owned by you.
Do I need a CRM before starting CRM automation?
No. If you have no CRM, Cenqora Labs suggests one on the free fit call and sets it up with a pipeline, users, automation rules and a dashboard. You provide a sheet of your leads with no repeats. If you already use a CRM, we build the CRM automation inside it where it connects to other apps.
How do my leads get into the CRM?
Put your old leads in one sheet and we bring them in. New leads arrive by themselves from your connected source, such as a website form or a website chatbot. Cenqora Labs tests the CRM automation with a sample lead. See pricing for what each plan includes.
What happens to my old leads?
Your old leads are brought into the CRM. Put them in one clean sheet with no repeats, and Cenqora Labs imports them during CRM Starter Setup. If your records sit in another CRM or in several sheets with repeats, CRM data migration brings them across and removes the repeats. It is sold separately.
Can leads from a marketplace or an ad form go into my CRM by themselves?
Yes, where the lead source lets other software connect. Cenqora Labs connects that source to your CRM, so each new lead is saved, marked with where it came from and counted on your dashboard. We check your lead sources on the free fit call and tell you what can be connected before work starts.
Can CRM follow-ups go out by themselves?
Yes, with CRM + Automation Standard from Cenqora Labs, which adds automated follow-up sequences and connects tools such as WhatsApp, lead forms or email. WhatsApp follow-ups go to customers who opted in, under WhatsApp's own rules. They also need WhatsApp Setup, sold separately: see WhatsApp automation.
How long does CRM automation take?
CRM Starter Setup from Cenqora Labs is planned at 1 to 2 weeks. You provide a sheet of your leads with no repeats. The timeline for CRM + Automation Standard or a custom CRM is agreed in writing before work starts. A custom CRM begins with a Product Blueprint, a written plan.
What changes the cost of CRM automation?
The cost of CRM automation depends on the number of pipelines, users, lead sources, automations and dashboards, and on whether you use a ready CRM or a custom one built for you. Your CRM's own subscription is paid to its provider. Cenqora Labs lists each plan on CRM automation pricing.
Can you guarantee leads or sales?
No one can guarantee leads or sales, because they depend on your prices and service too. CRM automation makes sure every lead is saved, tracked and followed up, and Cenqora Labs tests it with a sample lead before handover. To bring in more enquiries, see performance marketing.